Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This website, www.aqoonaa.com (the "Website") is owned and operated by BIOSPARK-HEALTHCARE PRIVATE LIMITED., CIN “U24290MH2021PT363325”, governed under the Companies Act, 2013., having its Registered Office at 898, NOTAN Plaza, 4th Floor, Turner Road, Bandra (West), Mumbai – 400050, Maharashtra ("BIOSPARK", “Company”, “we” or “us”) for your information and communication, and to make available to you certain Ayurveda Hemp (Cannabis Sativa L.) based cosmetics, wellness & health care products, medicinal products (non-prescription category), and packaged food products (“Products”) for purchase on the Website.

 

These Terms and Conditions (the "Terms and Conditions”) governs your use of the Website, the Company’s Products made available for purchase on the Website, or your purchase of Products available on the Website. These Terms and Conditions includes, and incorporates by this reference, the policies and guidelines referenced below. By accessing, using and or browsing this Site, you accept, without limitation or qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use this Site. By placing an order for Products through this Website, you agree to these Terms and Conditions.

 

The Company reserves the right to change or revise these Terms and Conditions at any time by posting any changes or a revised Terms and Conditions on this Website. The Company will alert you that changes or revisions have been made by indicating on the top of this webpage the date it was last revised. The changed or revised Terms and Conditions will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Terms and Conditions will constitute your acceptance of any such changes or revisions. The Company encourages you to review these Terms and Conditions whenever you visit the Website to make sure that you understand ALL the terms and conditions governing use of the Website. These Terms and Conditions does not alter in any way the terms or conditions of any other written agreement you may have with the Company for other products, services and or engagement. If you do not agree to these Terms and Conditions (including any referenced policies or guidelines), please immediately terminate your use of the Website..

 

All information and content on this Website (collectively, "Content"), including but not limited to text, images, and illustrations etc. is protected by copyrights which are owned and controlled by us or by other parties that have licensed their content or material to us. You irrevocable confirm and undertake that we shall not be liable for any claims, expenses and liabilities for display or use of names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on the Website under license or rights or affiliation with such other / third party or entities. Content from the Website or any website owned, operated, licensed or controlled by us may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Specifically, you should not attempt to "pass off" any of the Content as your own work. Modification of the Content or use of the Content for any other purpose is a violation of the copyrights and other proprietary or intellectual property rights. For purposes of these Terms and Conditions, the use of any Content on any other website or networked computer environment is prohibited. The trademarks, logos and service marks ("Marks") displayed on the Website along with domain name /addressed (of the Website) are our property and the property of other parties. Users are prohibited from using any Marks without our written permission or third parties, which may own the Marks.

 

Please take a note that we may provide links and pointers to Internet sites such as delivery status tracker, payment gateway and other similar, maintained by others ("Third Party Sites") to facilitate transaction of purchase of Products by you at this Website. We are not responsible for your access and or use of such sites and or the contents of or any products or services made available and or offered in such Third Party Sites as we do not control in any way in payment process or tracking updates pertaining to the transaction.

 

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, NEITHER WE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE CONTENT OR THE WEBSITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE WEBSITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, AN IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE SHALL HAVE ABSOLUTELY NO LIABILITY IN CONNECTION WITH THE SERVICES INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR DAMAGE OR INJURY TO YOU OR DAMAGE TO YOUR COMPUTER HARDWARE, DATA, INFORMATION, AND BUSINESS RESULTING FROM THE CONTENT OR THE LACK OF INFORMATION AVAILABLE ON THE WEBSITE. ADDITIONALLY, WE SHALL HAVE NO LIABILITY FOR:

 

(1)           ANY LOSS OR INJURY CAUSED, IN WHOLE OR IN PART, BY OUR ACTIONS, OMISSIONS, OR NEGLIGENCE, IN PROCURING, COMPILING, OR MAKING AVAILABLE OF, OR DELIVERING, THE CONTENT;

(2)          ANY ERRORS, OMISSIONS, OR INACCURACIES IN THE CONTENT REGARDLESS OF HOW CAUSED, OR DELAYS OR INTERRUPTIONS IN DELIVERY OF THE CONTENT;

(3)          ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE UPON THE CONTENT FURNISHED AT THIS WEBSITE;

 

This Website and Content made available or displayed on the Website are provided to you “AS IS”. We make no warranty, representation or guarantee as to the information, sequence, accuracy, timeliness or completeness of the Content or that the Content may be relied upon for any reason. We make no warranty, representation or guarantee that the Content will be uninterrupted or error free or that any defects can be corrected. We reserve all our rights and ability, at any time, to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment needed for access or use. The Website may discontinue disseminating any portion of information or category of information. We do not accept any responsibility and will not be liable for any loss or damage that may have resulted or incurred to you howsoever arising out of or in connection with any ability/inability of yours to access or to use the Website.

 

The Website intends to provide general information about beauty, wellness healthcare, food nutrition related topics and Products, however, such information are not intended to constitute personal medical, dietary and or otherwise suggestion or be used for any medical diagnosis, health treatment and or diet control or food choice. While we take reasonable care to ensure that such information are accurate, we do not make any representation and or assume/take any responsibility towards the accuracy, completeness, appropriateness or usefulness of those information. For any specific medical, heath and or diet related conditions or issues, you are always advised to consult from a registered medical practitioner and or certified healthcare expert, as the case may be. In the event you rely on the information made available at the Website, you will do so at its own risk and cost. Under no circumstances will the Company, its employees, representative or affiliates be liable for the information provided on the Website and or the consequences of relying on such information by you. For general information provided on the Website, you must not infer or assume that such information necessarily apply to you. 

 

Your use, access, and browsing of the Website and or to have online purchase of Products at the Website is at your risk. You should not rely on any of the Content and instead should seek other opinions before taking any action or determining not to take any of your foregoing action, which could lead to injury, harm or damage of any kind. Please do not rely upon information provided in this Website as "medical advice". This Website is not a substitute for a doctor or medical consultancy of any sort. For purposes hereof, "we" shall include M/s. BIOSPARK-HEALTHCARE PRIVATE LIMITED, and its subsidiaries, successors, shareholders, and their respective employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data. 

 

Under no circumstances shall we be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Content, or from the use of the Internet generally. If you are damaged or injured by any of the Content or information made available on the Website, or you are dissatisfied with the Website or Content for any reason whatsoever, then your sole and exclusive remedy is to discontinue accessing and using the Website.

 

We, in our sole discretion, for any or no reason, may suspend or terminate your access to the Website, at any time without assigning any reason. You agree that any such suspension or termination may be effected without prior notice by us to you, and we will not be liable to you or any third party for any such suspension or termination, as the case may be. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies we may have at law or in equity.

 

Our failure to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by our authorised representative.

 

We may provide you with notices and communications by email, regular mail or postings on the Website or by any other reasonable means. Except otherwise communicated, notice to us must be addressed and sent by mail to our Customer Care email at:salut@aqoonaa.com

 

Unless you have opted out or unsubscribe from our mailing list, notified to us by you, you may receive certain specific emails and solicitation from us. You hereby confirm that you do not have any objection to receiving such emails, solicitation messages and calls from us. We provide 2 (two) easy ways to opt out of and unsubscribe from email solicitations:

 

  1. You may use the opt out link found in any email solicitation that you may receive; and
  2. You may also choose to opt out, via sending your email address to: salut@aqoonaa.com

 

We are strongly committed in protecting user privacy and providing you with notice of the Company’s use of data. Please refer to our Website’s privacy policy, incorporated by reference herein, that is posted on the Website.

 

You acknowledge that by placing an order for Products through this Website, in addition to these Terms and Conditions, you irrevocably and unconditionally consent to the terms and conditions of sale (of Products), the shipment & delivery terms, and refund & return policies of the Company, incorporated by reference herein, posted on the Website. Please refer to the same. By using this Website or ordering Products, you further acknowledge that you have read and agree to be bound by all such terms and conditions along with policies mentioned including those stated herein. These Terms and Conditions are not in derogation, but are in addition, to the Company’s privacy policy, terms and conditions for sale of Products, the shipment & delivery terms and refund & return policies to govern your use and access of the Company’s Website and or your purchase transaction for the Company’s Product.   

 

While using the Website, you will not upload, publish, host, transmit, display, modify, update or share any information that, in our sole discretion, is grossly racial, harmful, sexual, defamatory, obscene, pornographic or otherwise unlawful in any manner whatsoever. You will not interfere with any other person’s use or enjoyment of the Website or breach any law.

 

You will indemnify, save, and hold us, our directors, affiliates, service providers, employees, officers, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation to legal fees and expenses, arising out of or related to your use or misuse of the Website, violation by you any of the terms, or any breach of the representations, warranties, and covenants made by you herein. We reserve our right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, including rights to settle, and you agree to cooperate with us to defend and settle the claims. We will make reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This clause shall survive termination.

 

If any provision of the Terms and Conditions is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from these Terms and Conditions to the minimum extent required, and the remaining provisions will remain valid and enforceable.

 

We makes no representation that the Website or Products are appropriate or available for use in locations outside India. If you access the Website from outside India then you chose do so at your own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

 

You may not assign your rights and obligations pursuant hereof to anyone. The Company may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

 

The Website is controlled and operated by us from our offices in Mumbai, India. We make no representation that Content in the Website is appropriate or available for use in other locations or countries. Those who choose to access this Website from other locations or countries do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

 

These Terms and Conditions including the terms and conditions relating to sale of Product on the Website shall be governed by, and construed and enforced solely in accordance with, the laws of the India; the courts at Mumbai shall have exclusive jurisdiction in this regard. This is the entire agreement and contract between the parties relating to the matters contained herein. By your accessing and use of the Website (including placing of the order for Product) you irrevocably and absolutely represent and confirm to us that you must be competent to contract within the meaning of the applicable law.  

 

This document is an electronic record in terms of the provisions under the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the said Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the IT (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of the Website.

 

If you have any questions regarding these Terms and Conditions including all other terms and conditions and policy, please email us at salut@aqoonaa.com

 

CONTACT INFORMATION:

Email: salut@aqoonaa.com

Phone: +91- 8828027001

 

USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT AND ACCEPTANCE TO THE TERMS OF USE.